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Privacy & Policy

CELLGEE(“we,” “” or “us”) respects and values your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our website, www.cellgee.com (the “Site”). By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information to ensure the quality of service and fulfillment of your orders:

a. Personal Information

When you place an order, register on our website, subscribe to our newsletter, or contact our support team, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Shipping and Billing Address

  • Payment Information (processed via secure third-party gateways like PayPal, Stripe, etc.)

  • Order History and Transaction Records

b. Technical & Usage Data

We may also collect information automatically when you use the Site, including:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited and time spent on the site

  • Referring website

c. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your browsing experience, enable core site functionality, and gather analytical insights. You can disable cookies through your browser settings, but this may affect your site experience.

2. How We Use Your Information

We use the collected data to:

  • Process and fulfill orders, including shipping and payment verification

  • Communicate order status, confirmations, and customer service updates

  • Improve our website, product offerings, and user experience

  • Personalize your experience and show relevant promotions

  • Prevent fraudulent transactions and ensure website security

  • Comply with legal obligations and regulatory requirements

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Sharing of Information

We may share your information with:

  • Service Providers: such as logistics companies (e.g., DHL, FedEx), payment processors, and IT service providers, strictly for order fulfillment and operational support.

  • Legal Authorities: if required by law, court order, or to protect the rights and safety of Town Is Cool, our users, or others.

  • Business Transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

All third parties we work with are contractually obligated to protect your data and use it only for the intended purpose.

4. Data Retention

We retain your personal information for as long as necessary to:

  • Complete the transaction for which it was collected

  • Comply with legal, regulatory, and accounting requirements

  • Enforce our agreements and resolve disputes

When no longer required, we securely delete or anonymize your data.

5. Your Rights & Choices

Depending on your region (e.g., California Consumer Privacy Act - CCPA, GDPR for EU users), you may have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to certain processing activities

  • Withdraw consent at any time

To exercise any of these rights, please email us at support@cellgee.com. We will respond within the legally mandated time frame.

6. Data Security

We implement robust security measures to safeguard your data, including:

  • SSL encryption for data transmission

  • Secure servers and access controls

  • Regular vulnerability scans and audits

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Children’s Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover that a minor has submitted data, we will promptly delete it.

8. International Users

We operate globally, and by using our services, you acknowledge that your data may be transferred to and processed in jurisdictions outside your own, including countries that may not offer the same level of data protection as your home country.

9. Third-Party Links

Our Site may contain links to external websites. We are not responsible for the content, privacy practices, or data collection of those sites. We encourage you to review their privacy policies before sharing any personal data.

10. Updates to This Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in legal obligations or business operations. When we do, we will revise the “Last Updated” date above. Continued use of the Site after such changes constitutes your acknowledgment and acceptance of the new terms.

11. Contact Us

For any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at:

📧 Email: support@cellgee.com
🌐 Website: www.cellgee.com

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CELLGEE– Your Trust, Our Priority.
Thank you for choosing us as your trusted technology partner.

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