Terms & Conditions

1. Acceptance of Terms

By accessing or using the CELLGEE website, you agree to be bound by these Terms and Conditions and all applicable laws and regulations. If you do not agree with any part of these terms, you must not use our services.

2. Ordering

We make every effort to ensure the accuracy of product descriptions, specifications, and pricing. However, errors may occasionally occur. In such cases, we reserve the right to cancel or refuse any order placed. If this happens, we will contact you with an explanation and offer alternatives if available.

Orders are not considered accepted until goods have been shipped. All orders are subject to availability and confirmation of payment.

CELLGEE reserves the right to limit the quantity of products available for purchase, even after an order has been placed.

3. Pricing and Payment

All prices on our website are in U.S. Dollars (USD). Prices are subject to change without notice. We accept major credit cards and other secure online payment methods. Payment must be received in full before products are shipped.

4. Shipping and Delivery

"Ships in" time refers to the estimated time it takes for your order to leave our facility or our supplier’s warehouse. Please note that actual delivery times may vary based on factors beyond our control, such as customs delays or courier disruptions.

CELLGEE is not responsible for delivery delays once your order has been handed over to the shipping carrier. However, we are committed to assisting you in resolving any issues.

5. Returns and Refunds

Please review our full Return & Refund Policy at www.cellgee.com/refund-policy.
You may request a return within the specified return window from the date of delivery, provided the item is in original condition. Some items may be non-returnable due to hygiene or final-sale status.

Refunds are issued only after returned items are received and inspected.

6. Product Availability

Due to high demand or supplier limitations, some items may become unavailable after you place an order. If this occurs, we will notify you and issue a full refund or suggest an alternative product.

7. Limitation of Liability

CELLGEE shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use the website or products purchased. Our liability is strictly limited to the purchase price of the item(s) ordered.

8. Privacy

We take your privacy seriously. Please refer to our Privacy Policy to understand how we collect, use, and protect your information.

9. Modifications

CELLGEE reserves the right to modify or update these Terms and Conditions at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of those changes.